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ADA Accessibility Statement

  • December 1, 2025

Elevated Herb LLC is committed to ensuring that our website, online services, and in-store experience are accessible to all individuals, including people with disabilities. We continuously work to improve accessibility in compliance with the Americans with Disabilities Act (ADA), the New Jersey Law Against Discrimination (NJLAD), and the Web Content Accessibility Guidelines (WCAG) 2.1 AA

Our Accessibility Commitment

We aim to ensure that every visitor can easily access our digital content. Our team routinelyupdates our website to:

  • Improve navigation and usability
  • Enhance compatibility with assistive technologies
  • Provide clear, structured, and readable content
  • Maintain WCAG 2.1 AA accessibility best practices

Accessibility is not a one-time task; it is an ongoing effort as standards and technologies evolve.

Accessibility Tools: UserWay Widget

To support a more inclusive browsing experience, Elevated Herb uses the UserWay Accessibility Widget, a tool that provides accessibility enhancements for website users.

The UserWay widget includes features such as:

  • Screen Reader support
  • Contrast enhancements
  • Smart Contrast
  • Highlighted links
  • Adjustable text size
  • Increased text spacing
  • Pause animations
  • Hide/Show images
  • Dyslexia-friendly settings
  • Adjustable cursor
  • Multiple language support
  • Oversized widget interface

These features help visitors personalize the website according to their needs. The widget can be opened using the Accessibility Menu shown on the site or by pressing CTRL+U

While the UserWay widget enhances accessibility, no third-party tool can guarantee full ADA or WCAG compliance. We use it as one part of our commitment to providing equal access

C. Transactional Information

Including:

  • Purchase history
  • Order details
  • Payment method type (never full payment card numbers)
  • Loyalty or reward activity

Ongoing Website Improvements

We regularly

  • Audit our website for accessibility barriers
  • Update code to improve assistive technology compatibility
  • Train staff on digital accessibility practices
  • Review third-party integrations (ordering, loyalty, payment portals) for accessibility impact

If any specific page or feature is not accessible to you, we will work quickly to address the issue.

In-Store Accessibility

Our physical retail location includes:

  • Accessible parking
  • Wheelchair-accessible entrance
  • Wide aisles and clear pathways
  • Staff support upon request

If you need assistance while visiting, our team is always ready to help

Third-Party Tools & Platforms

Our website may link to third-party systems such as:

  • Payment processors
  • Loyalty programs
  • Ordering platforms
  • Social media

We encourage these partners to maintain accessibility, but we do not control their content or technical standards.

Need Help or Have Feedback?

Your feedback helps us improve. If you experience difficulty with any part of our website, accessibility tools, or in-store services, please let us know.